File a Shipment Claim

Lost, damaged, or stolen? We've got you covered. Fill in the form below and our team will respond within 1–2 business days.

Please upload photos for each category below. JPG, PNG, PDF — max 5MB per file.

🧾
Packing Slip optional
Photo of the packing slip inside the box
⬆ Click or drag files here
📦
Box / Exterior optional
Photo of the outside of the box showing any damage
⬆ Click or drag files here
🔍
Box Contents optional
Photo of the contents inside the box
⬆ Click or drag files here
💔
Damaged / Missing Item optional
Close-up photo of the damaged or missing item
⬆ Click or drag files here
📎
Other Evidence optional
Any other supporting photos or documents (PDF accepted)
⬆ Click or drag files here